Fault report

Fault reports are accepted by email only.

To ensure fast and accurate handling, please include all available information about the issue in your message.

Please provide:

• A clear and precise description of the problem

• When the issue first occurred

• The current condition (constant, intermittent, not working at all, etc.)

• The type / model of the device or system

• Photos of the fault and the surrounding installation area

• Details of any previous repairs or interventions

The more detailed the report, the faster we can respond and propose a solution.

Precision. Speed. Reliability.